Evolving Brand & Refined Pit Crew Program
“Grease Monkey locations offer a specific time guarantee from when a customer’s vehicle pulls into a bay to when service is expected to be completed. But if the employees exceed that time limit, the customer is refunded a dollar for every minute they are late.
We’ve continued our efforts to hone that program and continue to work with our franchises to make it stronger and more effective on the Grease Monkey side,” Kormondy says”
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